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What is CSP 101 and why is it required?

What is CSP 101 and why is it required?

CSP 101 is a certification program that covers the skills and knowledge necessary for an individual to become a Client Support Professional within the Arise Network.  It also enables you to perform customer interaction services from a remote location.  The course is comprised of easy to follow modules that give you the foundation of customer service techniques.  In addition, this course gives prospective Client Support Professionals the information necessary to meet Arise’s expectations and understand how to use certain systems.  The self-paced option must be completed in 7 days or less from the time you register.  Please note that you will only be allowed two chances to pass this course.  It is a requirement to obtain a passing score on the final assessment prior to moving forward with Arise.  CSP 101 is normally $99; however, there are many times when it is offered at a significantly reduced price, sometimes as low as $5.00.